Month: August 2024

A hotel’s sales and marketing team is crucial to increasing bookings. To attract and retain customers, it is essential to maintain a high quality of service and competitive rates, adjusted daily. Strategies such as rewards programs are used to offer the best rates. This blog looks at hotel loyalty programs, their benefits and how they…
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Upselling is an excellent way of increasing a hotel’s revenue by encouraging customers to opt for higher-quality products or services. Let’s explore what upselling is, its benefits, and how to apply it effectively. What is upselling in hotels? Upselling involves promoting additional services, such as spa treatments, a breakfast buffet or room upgrades. Around 60%…
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