New for hoteliers on Airbnb

Airbnb : Autoresponder, a Crucial Innovation for Hoteliers

Airbnb: We’re delighted to introduce the long-awaited new feature for hoteliers on Airbnb: the automatic answering machine! No more worries about late responses to guests! Our automated function will take care of answering for them, while allowing you to personalise the message you want to send. Effective communication for a better customer experience. This feature is available on our extranet, giving you the flexibility to manage it according to your preferences. Save time and focus on the essentials!

Optimising Customer Communication with the Autoresponder

By using the autoresponder, you can automate the initial communication process with your customers on Airbnb. This allows you to focus on other critical tasks while delivering a quality customer experience. Late responses to customer messages can create disruption in communication and have a negative impact on the customer experience. With our Autoresponder feature, you can automate responses to customer messages while having full control over the personalised content of each message.

Accessing and customising the Autoresponder

To access this feature, go to our extranet and select the auto-responder option from the settings menu. You can easily activate or deactivate this feature according to your communication management preferences. This flexibility allows you to tailor the auto-answer function to your specific needs.

Additional information and support

Please feel free to view the Autoresponder screenshot on our extranet. If you require further information or assistance, please contact our support team or your eZee representative.

We thank you for your continued support and hope that this new feature will help you optimise your communication with your customers on Airbnb. We also invite you to like, comment and subscribe to show your support. We value your commitment!